Cancellation:
Your cancellation of Your registration: You may cancel Your conference registration, by notifying Us by email (lucy.guest@sta.org.au). If You do not receive acknowledgement by email within five business days, please contact Us on 02 6257 2891. You will only be entitled to a refund or partial refund as set out below:

(a) For in-person components of the program, if You cannot attend because it is unlawful (eg due to public health orders): If You are unable, or will, with certainty, be unable, to attend this Event for the reason that it is unlawful for You to travel to the venue or would be legally required to submit to quarantine or lock-down, You may notify Us by email and provide particulars of the reason You cannot attend. You may notify Us at any time before the commencement of the Event. If We, acting reasonably, accept the reasons given.
(b) Your cancellation for other reasons: If You wish to cancel Your attendance at the Event for any reasons other than those noted in paragraph (a), You may notify Us by email.
(c) Cancellation of online component: Cancellations made 10 days or more in advance of the Event date, will receive a 100% refund. Cancellations made within 3 - 9 days will incur a 20% fee. Cancellations made within 48 hours to the event will incur a 30% fee.
Cancellation of in-person component: Cancellations made 21 days or more in advance of the Event date, will receive a 100% refund. Cancellations made within 15 – 20 days will incur a 20% fee. Cancellations made within 14 days to the event will not receive a refund.

Cancellation, postponement and conversion of the Event to a fully virtual Event by Us:
We may cancel or postpone all or components of the Event, or convert it to a fully on-line/virtual Event at any time, for any reason. We will notify You by email if any of the foregoing occurs, and:
(a) Event cancellation: If the Event is cancelled, We will refund all monies paid to date;
(b) Event postponement: If the Event is postponed, You must notify Us by email within seven (7) days of Our notice of postponement, or before the commencement of the Event, whichever is earlier, either that:
(i) You wish to attend the Event as postponed, whereupon We will retain monies paid by You to date and apply them to Your registration for the Event as postponed; or
(ii) You cannot, or do not wish to, attend the Event as postponed, whereupon We will refund all monies paid to date; and if You do not notify Us within the time required by this clause, You will be deemed to have accepted the postponement and paragraph (i) of this clause applies.